I'm excited to share some big news with you today. With a final surge in registrations just after the holidays, JumpStart 2010 is now sold out. This marks the fifth consecutive GLM conference event to sell out (and the earliest).
It's no wonder lawyers all over struggle with advertising and marketing their practice. Here's an article from a law school professor, published in the Michigan State Bar Journal, telling lawyers that "telling the facts" is a great way to differentiate yourself.
You gotta read the article to see the examples...you'll laugh or cry!
There's a very interesting new case out of the South Carolina Supreme Court about lawyer advertising that should really upset South Carolina lawyers (even though the end of the story is good) because of all the money wasted in a really stupid effor to shut down a TV ad.
When you come to a Great Legal Marketing Conference one of the things we do is show you at least a hundred examples of what I call the "good, the bad and the ugly" with lawyer marketing. I'm not making judgments here about whether it's a good thing or a bad thing to use the sound of a bird in your ads. (That's for the state bar ethical theorists to pontificate about.) What I teach is the most effective use of your next dollar and you next hour in terms of the marketing side of running a law business. How much sense does it make to keep handing over your hard earned and well-deserved dollars to the marketing reps selling you the crap that I see on TV, in the Yellow Pages and on the Internet, without ever knowing whether you are getting the best return for your money? I can show you how to improve it, track it, measure it and most important, grow your profit from your advertising.
Most other small business owners laugh when I show them how ridiculous most lawyer advertising ethics rules are. Imagine not being able to give out 2 business cards to someone (North Caolina) or having to seek pre-approval of every newsletter you send (Kentucky).
Now the chair of the American Bar Association's Section of Law Practice Management says he agrees.
I am writing to thank you for some of the great ideas you have shared in your Great Legal Marketing materials.
I needed to find another associate after one of my existing lawyers had an "entrepreneurial seizure" and decided to form his own form. I created a long advertisement based on the letters in your GLM marketing materials. I was astounded on the number of people who applied who had exactly what I was looking for! In the past, I did generic ads, and got both a fairly low response rate and an even lower number of respondents who were the right fit for the position. This experience alone is worth what I have paid to GLM thus far.
I am hoping to have similar success stories to report in the future on my marketing efforts. I published my first book, The Insider's Guide to Texas Car Accident Cases, and have started running television commercials pushing the book. I hired Foster to redo my website. And I just sent out my first newsletter to 1,600 current and former clients.
Here's a "sneak video" from today's shooting of the TV show in Hollywood. There will be more later but it may take some time to put it all together. ...
Once a prospect makes contact with you, how long do you think it takes them to make a decision about who to hire as their attorney?
Most lawyers think that the hiring decision is made quickly and if they don't respond right now, they won't get the case.
From our own data and from the conversations we are having with Great Legal Marketing members, this is not true.
The best personal injury cases are signing fee agreements anywhere from 31 to 365 days after starting down our marketing system.
This means that if you are not marketing to them with a consistent, automotic, useful and interesting follow up marketing campaign, you are missing a huge opportunity.
So let me ask you: what does your marketing to a prospective client look like after day 31?
Those of us who have a well thought, ethical and effective marketing campaign are marketing to these prospects in a vacuum. You are quitting way too early.
I received the email below advising that neither Lawyers.com nor Martindale.com would be "publishing" my "A.V" rating next to my "listing" unless I paid them $50.00.
Oh wow.
Like consumers really go to Lawyers.com or Martindale, rather than Google, to look for a lawyer. Thousands of potential clients come through the BenGlassLaw.com website a year. I talk to a ton of them. Not a one of them has reported to me that they even know what lawyers.com or martindale.com is, let alone recognize it as a primary source of useful information about finding a lawyer. No, looking at ads that all look pretty much the same is not the way consumers hunt for a lawyer and smart lawyers know this.
Anyway, here's the email I got:
Dear Benjamin W. Glass,
Martindale-Hubbell works with American Registry to help AV Rated attorneys such as yourself maximize the opportunity for leveraging your Peer Review Rating.
As one of a select few attorneys to have achieved the highest possible rating of AV, we want you to be aware that your rating is currently NOT being displayed on Lawyers.com or Martindale.com.
To restore the display of your rating normally costs $59. Now through July 24, you can both save 15%, and pay by invoice on net 30 terms. Here's how:
Simply reply to this email with the subject line "Yes, Please Invoice Me for my AV Rating Display" and we will take it from there.
You will be invoiced for $50.15 and your AV Rating will once again appear beside your listing on both Lawyers.com and Martindale.com.
If you have any questions or concerns about this fee or being invoiced, please contact me, Pat Barnes, by replying to this email, or by phone at 800-892-6998 x2.
Sincerely,
Pat Barnes Account Manager, American Registry. By the way, here's the listing they do have for me:
Benjamin W. Glass, III 3915 Old Lee Highway, Suite 22-B Fairfax, Virginia (Ind. City; Seat of Fairfax Co.)
Benjamin W. Glass, III practices in the following areas of law: Medical Malpractice; Personal Injury; Wrongful Death; Insurance Coverage; ERISA Litigation; Disability Insurance Admitted: 1983, Virginia; 1984, District of Columbia; U.S. District Court, Eastern District of Virginia; 1997, U.S. District Court, Western District of Virginia Law School: George Mason University School of Law, J.D. College: College of William & Mary, B.A.
Do they really think that adding "A.V" to that is going to make a potential client call a lawyer?
After my last post about Laywers.com "pulling" my A.V. rating I thought I'd go look and see what kinds of websites they are producing these days.
I did a simple search for personal injury lawyers in Fairfax.
Here's what I found -- this was near the top so I expect the firm was paying extra to be there. I deleted the firm name because the website is so bad its embarrassing. (By they way, Lawyers.com was running a banner ad for a Danville, Virginia law firm on the right hand side. So someone IS paying for that. So, for a "Fairfax, Virginia personal injury" search they run (and presumably charge for) and ad for a firm more than five hours away!!
In fact its hard to believe that anyone is actually paying for this.
OVER 40 YEARS OF COMBINED EXPERIENCE IN PERSONAL INJURY AND PROFESSIONAL MALPRACTICE
Thank you for your interest in the law office of XXX and XXX, PLLC and welcome to our web site. Our goal is to provide the highest quality legal services, to aggressively represent our clients' interests, and to secure results in a timely fashion. Please visit our firm profile and attorney pages, where you will learn about our practice focus and credentials. We welcome the opportunity to talk with you and to discuss how we may be of service.
Lawyers often feel a twinge in their stomach when I talk about "marketing over mastery," the concept that being the very best lawyer in town if often no marketing advantage at all.
Learn to be the best marketer (or at least vastly improve your marketing skills) and watch you revenues, happiness and "hero factor" with your family improve.
Think you can't do it? Take a look at this artist who is bucking the norm and ask yourself, "how could I use what she is doing in my business?"
Rachel Kugel has announced that she is holding a free teleseminar...
"How to Close More Prospects, Increase Fees, and Go into the Office Less"
You'll discover everything I did to increase the number of prospects I turn into clients to 90%, double my fees, and accomplish all of it even though I now hardly ever meet a prospect in the office!
On the call you'll learn:
-The system I use to ensure I don't waste hours of my time in long free consultations just to find out that the prospect is a tire kicker.
-How I went from right out of law school to thriving practice in a matter of months. Once I figured out these strategies, my practice doubled quickly!
-What to do to end the dog and pony show of "selling" prospects on your experience and services. With my 1-2-3 step strategy prospects will be pre-sold and begging to retain you by the time you speak with them.
-How to double your profits with less time spent in the office, even without a lot of staff or huge office changes.
-How to identify the four "practice killers" and make sure they are not lurking in your practice.
Want to be part of this free teleseminar? Go here to register, the call is free:
More unsolicited email from yet another web company.
You have to ask....how good can they really be when they send me (a personal injury lawyer in Virginia) an email directed to divorce lawyers in Austin?
But hey, you be the judge!!!
(I espcially like the part about the "other" 13 search engines!!!!!)
Here it is:
Subject: Divorce Lawyers--Please read
Hello,
I represent a company called Star Position, a company that does what's known as advanced search engine placement. We reach a Network of over 35 million people who are predominantly US based. Our Network is entirely opt-in, and the users on our Network allow us to present them with a preferred choice whenever they are looking for anything on the top sixteen search engines. (GOOGLE, YAHOO, MSN and thirteen others.)
I seek one source to send the users on our Network, from the major search engines, for divorce lawyers in Austin and surrounding markets.
Please contact me at your earliest convenience. I am in the office daily from 9:00 AM to 6:00 PM Pacific time.
Best regards,
Kathleen Daigle Sales Manager, Star Position Phone: 800.481.2979, ext 2003
My advice regarding buying one way links back from 'high PR' sites.
Stay away.
Here's an email that I, a personal injury attorney got from TopRankingLinks.com
Two quick thoughts:
Why does anyone need to spam these days (I did not solicit the marketing piece--that is spam.)
How good could these guys be when they aren't even the slightest bit careful in the beginning?
Bottom line--deal with legitimate we developers. Its easy to find them. Just look at the top ranked sites in your market area for your specialty. Its a decent bet the firms behind the site are good at what they do.
Hello, my name is Steve Wilson and I am an internet marketing specialist. I was looking at websites under the keyword bankruptcy attorney fairfax and came across your site vamedmal.com. I see that you're ranked #8 on page 17 in google.
I am not sure if you are aware of why you are ranked this low but more importantly how easily correctable this is.
There is no reason you cannot have a top three ranking for any keyword which is important to you based on your site structure and content. You have a very nice site.
You need significantly more one way anchor text backlinks. If you are interested I can help you with this...
I am talking about getting you ranked for ALL your keywords. Adding new backlinks on a steady and consistent basis from high PR quality websites is what produces the rankings you are looking for vamedmal.com.
The right kind of links are very critical in getting top ranking....and I can hand deliver these quality links to you.
My partners and I own 1000's of websites and offer private linking to hundreds of website owners just like yourself.
I did not send this email out to very many people but I am currently reaching out to a list of your 'keyword competitors' as well. But I do favor your website because I can see your website monetizing the targeted website traffic this can deliver.
I have your contact info as: phone #703.591.9829. Is it ok if I give you a call?
If so, just hit reply and give me the green light to call you for free consultation.
I have a very simple way to prove that what I do works and it is risk free for you to try. Nothing beats seeing the results with your own eyes.
Is it ok if I give you a call? I would love to pursue this further over the phone with you or should I go somewhere else?
Sincerely,
Steve Wilson Senior Executive TopRankingLinks.com
P.S - I am talking about keywords that produce the right kind of traffic... Traffic that delivers leads, sales and profits. Because getting a ranking that does not generate leads and sales is worthless.
Is it Ok to give you a call? If so, just hit reply and tell me specifically who to ask for when I call and what time of day is best to reach that person.
Almost every day there's another headline of massive lay offs at giant law firms. This puts added pressure on the solo and small firm as attorneys flee the major firms to start up their own practices.
There will be firms that thrive in this economy and no, its not just about their practice areas. Its about how they live their lives.
It has come to my attention that a "Becky Patrick" from "AskMyLawyerNow.com" is calling our members to pitch something. She refers to the "Ben Glass system" and says her system would be a "perfect fit."
Just letting you know that I don't have any relationship with her, do not know what she is pitching...so do your own due diligence but don't be mislead that I have somehow endorsed them.
This morning their askmylawyer.com website appeared to be down, so I couldn't even see what they were offering.
“We are proud to honor Ben Glass as one of America’s PremierExperts™. He does a remarkable job of coaching and mentoring attorneys on advertising and marketing that is both effective and ethical. We know he will be a great addition to America’s PremierExperts™ Class of 2009,” Nick Nanton, Esq. co-founder of the organization said.
Have you received an unsolicited bulk email from Niche Marketers Network. Attorneys who are involved with them are, in my opinion, skating real close to the legal and ethical edge. Here's more on Niche Marketers Network.
we are running a radio ad in the Northern Virginia area. The sole purpose of the ad is to drive listeners to a video landing page that makes a terrific free offer, just for watching a video . (it also answers the 4 most frequently asked questions about personal injury cases.
Most lawyers are completely missing the boat when it comes to web marketing. They are getting ripped off by some major companies who know more about billing you than they do about effective marketing.
When you're looking to increase your lawyer productivity, take a look at how much time you spend on email every day. You may be shocked as the minutes add up to hours - that's where all your free time is going! You don't need to immediately read every message that hits your inbox, develop a schedule and stick to it to break your email addiction.
While your state bar will provide a first level set of rules that your lawyer advertising must follow, there are still some lawyers who manage to make absurd statements in their legal marketing. Avoid becoming one of these lawyers at all costs!
Having a lawyer website is useless if no one is able to find it! Choosing a good URL, optimizing for search engine rankings, and having a clean, easy-to-navigate layout is critical to being found on Internet searches. Most of today's clients are looking for their next attorney on the Web. Make sure they can find YOU!
One of the main focuses of your legal marketing methods should be on the Internet. Your lawyer website is the central hub from which almost all your Internet marketing will run through. It's important to establish a good working relationship with your website webmaster.
The saying "two heads are better than one" is even more true when you multiply those heads into a mastermind group. Learn how to get the most out of your legal marketing efforts in a group setting.
When you employ effective legal marketing you'll be attracting more clients than you can handle, and there's nothing wrong with being picky about who you work with. Just as you can decide which partners and office staff you hire, you can also screen potential clients and only work with those that fit your ideal client profile. When you stop taking every little case that walks in your door you can focus on the big cases that net you the most payoff for your effort.
There's a pyramid-like structure when it comes to developing your legal marketing strategy. A good lawyer marketing campaign starts with a solid foundation then works up to more specialized efforts.
You don't need a professional studio and production crew to produce good quality online lawyer videos. All it takes is a basic video camera and a computer for you to become an online video sensation.
As a lawyer, time is your most valuable asset, even if you don't use the billable hour model. Your time should be spent on the most critical tasks that promote the success of your legal practice.
There's no genetic code to program us for success; real attorney entrepreneurs are created through hard work, determination and a desire to succeed. To be successful in your legal career you need to surround yourself with success, promote yourself through good legal marketing, be unique, and always have a purpose in what you do.
Your lawyer website is one of the most critical pieces of your legal marketing and online image. Many lawyers think that just having a lawyer website created is enough to give them a strong online presence.
A lawyer directory may be more specialized than the Yellow Pages, but you're still going to be lost in a sea of names. Many lawyer directories require little more than a credit card to get listed, and the quality of your listing is completely reflective on how much you're willing to pay. Clients that are searching lawyer directories are looking for generic legal services, and they may not be the type of client you're looking to serve.
A successful attorney marketing plan can mean the difference between being a lawyer and being a successful lawyer. Entrepreneurs are the take charge, never take no for an answer types of businessmen that succeed in the legal world. To grab your place in the sun within your legal market you need to think outside the box and not be afraid to forge new paths in the world of legal marketing.
Advertising your law firm with a radio commercial is a lawyer advertising method that requires careful development, monitoring and analysis. Learn more about lawyer advertising strategies.
Traditional lawyer advertising has relied on the "bigger is better" methods far too long. To grow your business and expand your client base you need to think outside the marketing box.
Establishing a good legal marketing system can result in little effort in the future when it comes to marketing your law firm. However, once you get things running smoothly that doesn't give you license to ignore your legal marketing completely. Responding promptly and courteously to your legal marketing results is critical in allowing your legal marketing system to run on its own.
Social media is the new buzz when it comes to interacting with anyone - old college roommates, lost high school loves, extended family, and even clients. There's a fine line to walk when it comes to being social but still professional on social media sites like Facebook and Twitter. Make sure your legal marketing plan takes a look at these services and decide if social media marketing is right for you.
Our days in law school are spent preparing us for researching cases, obtaining depositions, presenting evidence in court and other various nuances of the legal profession. What they don't prepare us for is the business side of being in practice. Even if you're a partner in a large law firm, you need to understand that thinking like a lawyer sometimes has no place in the business side of your practice.
You normally see the more ridiculous lawyer TV commercials during the later hours of broadcast, especially when those absurd night court and Judge Whoever shows are rerun. You know the ads I'm talking about - the screaming police sirens, the man in the suit yelling "HAVE YOU BEEN INJURED?" and the text flying on the screen with phone numbers and websites.
A simple-to-use, well-managed client database will help you handle your legal marketing more easily and allow for growth of your "herd" of clients. The easier it is to manage and contact your clients, the better your legal marketing can be. Learn how a good client database and management software can take a lot of the work out of your legal marketing.
A lawyer blog is a critical part of your legal website's success at being found by search engines. If you update regularly you'll get linked to more often, increasing your search engine ranking.
Change or die. Don't ever stop thinking about how to keep your marketing relevant to your market. Match your message to your market. Who's the market for your product or services. Great business owners are always thinking (and re-thinking) about this.
A boring legal marketing campaign is only going to blend in with the other typical lawyer advertising. To achieve a good legal marketing strategy you not only need to be interesting, but ethical too.
Your lawyer website is a main hub for your legal marketing campaign. For the best chance at being found by search engines, you need to utilize the right keywords in the right ways.
Anyone who says they've "developed a program for success" has been through an extensive process of trial and error. This is one method of achieving success in your business: try something new, analyze the results, fix problems, repeat as necessary. While it's a good method, it's also very time consuming and frustrating.
One of the main reasons so many legal marketing strategies aren't effective is because they get stuck in a repetitive cycle of marketing. Learn how "outside the box" thinking can help your firm.
You don't need a team of programmers to optimize your rankings on Google and other search engines. All you need is a basic understanding of search engine rankings and some creative writing.
A professional baseball team wouldn't post recruitment flyers on utility poles when they're looking for their next star player. Why should lawyers stretch their marketing efforts to unwanted clients?
When creating your image as the legal guru to your fan base of clients, your blog is important. Getting your blog seen by your ideal client is also key to establishing your place in the sun.
Client follow-up is important in your legal marketing efforts in order to land those ideal clients. Get more marketing tips for lawyers from Ben Glass and Great Legal Marketing.
Be careful when you sign that accident "release." The insurance adjuster is under no duty to give you good advice and what you don't know may come back to haunt you. Most personal injury attorneys will consult with you, for free, to discuss your rights.
The end of the year is a great time for personal assessment. Many great entrepreneurs use this time of year to not only plan next year's journey but to make an honest appraisal of the last 12 months of our lives. As I look forward to 2010 I see a calendar that is almost overflowing as it is.
An irresistible offer should be an important part of your marketing strategy. It should get the conversation started with potential clients. Find out how you can create an irresistible offer and why free consultation does not fall into this category.
The headline is one of the most important aspects of any ad or website. However, many firms make the mistake of wasting this precious real estate. Find out how you can create an effective headline that gets the conversation started with potential clients.
Many lawyers make mistakes when it comes to advertising. One of the biggest mistakes in lawyer marketing is trying to say too much with your ad. Read this article to find out how to create an affective attorney advertisement and avoid the common pitfalls.
A business owner has a ton of choices when it comes to which media to run their next ad in. Often, simply because of the number of choices available, they think about going into a new media. For example, they may try coupon advertising, Google AdWords, a billboard or a local specialty magazine.
The "high cost of defensive medicine" is an argument made to support tort reform. How can we look at whether "defensive medicine" exists from a rational and objective basis?
I am a runner. I'm a 51 year old marathoner. I can run a 4 1/2 hour marathon that puts me right in the middle of the pack for my age group. I run half marathons and 10k's as well. I run for fun.
Many employer-provided, group-disability insurance policies have serious shortcomings that make benefits almost illusory. Which of these "hidden danger" clauses does your employer's policy contain?
What are your goals? Pretty big question, right? You've got goals in your professional life, your personal life, every aspect of life you have goals. You have to or what would be the point. If someone says they don't have a goal in something they're wrong and just haven't thought about it enough.
Most ads just 'shout' at prospects. You ad does not improve by being made bigger or more colorful if the message doesn't change. Here's how to ensure that yours ads don't get lost in all the noise.
Here are the excuses and objections lawyers make about implementing and using a complex, multi-step, multimedia marketing system: (1) If I don't contact the client right away they will go to another lawyer--your system is too slow. (2) My clients don't want to read all that stuff. (3) I need to do the little cases for the chance to get the big case later on...
If you have been injured in an accident, you may not actually need a lawyer. But, if you find that dealing with the claim on your own is too overwhelming, you'll probably want to at least consult with a nationally board-certified personal injury attorney in your area.
When a doctor declares you are "disabled" and can no longer work, is the insurance company allowed to ignore his opinion? The Supreme Court of the United States has held that a disability plan does not have to give special weight to the opinion of the treating physician. The Court says nothing in ERISA or the Department of Labor's regulations mandate that the insurance company give any special deference to a treating physician.
This outrageous lawsuit involves an underage drinker who gets into a car with a drunk driver and is paralyzed in the resulting accident. He sues the parent who was at the home where he was drinking, although she did not know he was drinking in her home. She has to pay $2.5 million settlement. Why should the responsibility for this accident lie with this parent?
When you think about filing a claim for disability under your employers group long term disability plan, you will get advice from friends, co-workers, human resources and maybe even some lawyers. Some of that advice can sink your claim.
Having a personal injury attorney website placed well on Google is not a matter of luck and it is not a function of how much money you spend. Rather, it is a combination of link sharing, age and most importantly, frequently updated, original content that is relevant to your practice area.
Most personal injury lawyers are perfectly happy turning over their wallets to the Marketing Vultures (all those Yellow Page, Internet Directory, TV and Radio reps who's answer for all failed marketing campaigns is "you should have bought more!" In this article, lawyer marketing guru Ben Glass discussed the 11 mega mistakes that most lawyers make with their law office marketing.
Most professional service businesses willingly through their marketing resources at fancy advertising without really thinking through the process of how they can best attract a herd of people who find them interesting and who will allow themselves to be marketed to. This article discusses how to prioritize you marketing resources of time and money.