In the past, lawyers’ mentality was to sue people who talked bad about them. “We’ll send them a cease and desist letter and file a defamation claim!” Things have changed.
If you find out that someone was unhappy with your services and has written a negative remark about you, you can put your raving fan base to work. The people who appreciate you will step in on your behalf. Don’t be afraid to ask them, “if you have a different opinion than this person, can you post it?” This technique is a powerful one.
How do you get this group of raving fans? Read our other articles for more information:
- From Potential Client to Raving Fan
- How to Create a Killer Client Database
- What is a “herd” of fans, and why do I need one?
Don’t Miss This Conference!
We’ll be talking about more attorney marketing tips at our "No Smart Lawyer Left Behind" One-Day Rescue Mission in Chicago, Illinois on December 2, 2010. For more information, visit GLMRescueMission.com. Space is very limited.