UNWELCOME PESTS: People who call or show up at the office, thinking I would want to take my valuable time to meet with/talk to them.
DIFFICULT/IMPOSSIBLE CLIENTS: Those who take up too much energy or are too needy or whose cases have taken a surprising turn for the worst (like when I find out they have not been totally honest with me).
UNPRODUCTIVE EMPLOYEES: Once I figured out how to find and delegate to reliable outsourcing suppliers, I no longer have employee headaches.
What's the one thread through all of my subtractions? DISTRACTIONS - I have worked harder on eliminating distractions than I have on any other major change in the way I run my business. By ridding myself as much as possible of people and things that cause me aggravation, I have much more energy to focus on what's meaningful in my life and my business. The magic is that subtracting = adding. I subtract what I don't want and get to add what I do want.
You may be surprised to find what's hidden beneath once you start subtracting.
- Ben Glass