The marketing answer for many attorneys comes in the form of an automated follow up campaign. This is a marketing campaign in which you follow up with prospects and clients on a consistent basis. If you have the right software in place, all of the follow up can occur automatically. You can read more in our blog entry, Follow Up Consistently & Effectively.
According to Clate Mask and Scott Martineau with Infusionsoft, automated follow up marketing works for many reasons, including:
- You are able to build trust. Choosing a lawyer can be an overwhelming experience for someone. All the attorney ads often look the same and people don’t know what qualifications to look for in a lawyer. They also don’t know whom to trust, and let’s face it, lawyers don’t have the best reputations. When you keep in constant contact with your prospects and clients, you start to create a relationship of trust. They will feel like they know you and will contact you when the need arises.
- You are able to keep your name fresh in your contact's mind. Isn’t it interesting that you can provide great services to a client, but he or she quickly forgets about you when another legal issue comes up? That is a frustrating problem for many attorneys. The thing is, your prospects and clients aren’t sitting around thinking about you. They might even forget your name. Therefore, you have to stay in front of them. Your name needs to be fresh on their mind.
- You create a sense of loyalty. There are not many attorneys out there who are following up with prospects and clients. That makes you unique. Your contacts will start to view you as someone who truly cares about them and the loyalty will begin to grow. Your past, current and future clients will feel as though they are a priority to you.
Follow up marketing does work and is definitely worth the fairly small investment of time and money.
We’ll be talking about these attorney marketing ideas and more at our "No Smart Lawyer Left Behind" One-Day Rescue Mission in Chicago, Illinois on December 2, 2010. For more information, visit GLMRescueMission.com. Space is very limited.